How Wallet Data Enters Our Records
We collect the details needed to create and protect your account, including your contact details, phone verification result, sign-in events and selected security settings. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we receive payment status, reference numbers and the account
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name or wallet marker supplied by the payment route. We use these records to match deposits, confirm withdrawal requests and investigate a receipt that does not appear correctly. We do not ask for your payment password or wallet PIN through support chat. A mobile browser may
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create session data so your login remains active while you move between the cashier and lobby; cookies can help remember that session. Access and eligibility depends on local law, and we apply this policy to activity where local law permits. For a data question, use the
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contact route below and include your account email without sending a password.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.